International Health Insurance

A 3-year-old boy falls ill with recurring otitis media on a Saturday morning. The parents contact the Cigna Care team and later the same day have a video consultation with a doctor, who examines the boy and prescribes the necessary medication, at no cost to the customer.

A woman damages a tooth while eating. The dentist at first tries repairing the tooth with root canal treatment. A month later the tooth splits while the woman is eating a piece of rye bread. The dentist removes the tooth and begins the work of inserting an implant. The total cost comes to €3,800, which is fully covered by the supplementary dental coverage, which she has purchased together with her Platinum insurance.

A man in his 50s is diagnosed with cancer and would like a second opinion on the treatment plan he has received from the public hospital in Denmark. Cigna makes sure that he has access to their Decision Program, which provides access to individual advice and recommendations on treatment plans from global medical experts at Cigna's partner, Advance Medical. They recommend the use of particle therapy *, and Cigna arranges for the customer to be treated at a hospital in their network with special expertise in particle therapy. The customer felt safe with this procedure and receives ongoing follow-up contacts from Cigna, which ensures that the treatment plan is implemented as agreed.

* Covered according to individual assessment

A woman in her 40s is diagnosed with a serious kidney condition, where the recommended treatment is to have a kidney transplant. The expected waiting time given her blood and tissue type is unbearably long in Denmark, and the woman contacts Cigna for help. Cigna recommends that the woman receives a transplant in either Germany or Switzerland, and writes her up by appointment for surgery at relevant clinics in these countries. The operation is performed in Germany after 4 months, and the woman subsequently receives controls and follow-ups within the Danish public healthcare system.

A man has suffered from pains in his left leg for some time, and after consulting with his own doctor he gets a referral to a specialist for diagnosis and treatment. It turns out that there is a waiting period of several months for a preliminary examination by the specialist. The man contacts Cigna and gets an appointment with a specialist at a private hospital in Denmark the following week. The client is examined by the private hospital's specialist, who recommends an operation. The private hospital makes sure that the operation is approved directly by Cigna, and the following week the man is operated and begins rehabilitation.

A woman in her mid-40s goes to an annual preventive health examination. The doctor who conducts the examination recommends that the woman receives mammography screening for breast cancer, which is carried out later the same week. The insurance pays €440 of the €700 the health examination costs, and the entire cost of breast cancer screening, which is covered by the woman's Health and Wellness supplementary coverage, which she has purchased as an option together with her Platinum insurance.

A man develops a rash on several parts of the body. He contacts Cigna, who arranges a consultation with a dermatologist 10 days later.